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Workers Compensation

If you are injured, follow these steps to make a claim for workers’ compensation.

  1. Immediately seek first aid and report the injury to your employer.

  2. As soon as possible, see a doctor of your choice and ask for a First Certificate of Capacity.

  3. Fill out a Workers’ Compensation Claim Form (available on the Worker forms page). If you have difficulty completing the form, first speak to your employer – if you are still unsure, contact Advice and Assistance on 1300 794 744.

  4. Make a copy for yourself of the Certificate and Claim Form, and then give the original documents to your employer.

  5. Your employer has five working days to lodge the Certificate of Capacity and Claim Form with their insurer.

  6. The insurer will notify you within 14 days after receiving your claim form. 

To make your first or subsequent appointment to see your Doctor about your injury, please phone 98921000
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